Frequent Asked Questions

Yes, a minimum free baggage allowance is granted to ZED and MIBA travellers. The free baggage allowance shall be either one piece (in case of piece concept) or 20 kilo. more

No, children under 16 must be accompanied by an adult travelling with the similar type of ticket. more

EMBARGO DISTRIBUTION TEMPLATE more

Fare calculation is determined by applying fixed prices per segment of a journey. For each individual ticket coupon one fare will be charged independent of the total routing. One coupon shall be issued for a non-stop flight. However, for a direct or a through flight with a stop, even without change of aircraft or flight number, the member may ask for two coupons to be issued. Flights with a change of aircraft or flight number will always request two coupons. See ZED and MIBA Guidelines. more

The fares are available under the Agreements section (Members Area / Agreements / Valid ZED or Valid MIBA): more

Yes, under WG Fares Filing section (http://www.zedmiba.org/documents3), the following documents are available: more

For fares filing purposes, the child fares shall be filed as percentage (67%) discount of the adult fares. Thus, the child fares are no more calculated and distributed. Do not file the child fares as fixed amounts! more

If you receive a request for fares filing from another Member, your airline must file the fares for such Member. According to the ZED / MIBA rules, fares filing is mandatory, thus, such a request cannot be rejected or ignored. more

No, only when an airline contacts you via the website or an email and requests fares filing. more

List of scheduled WG meetings is available under the Calendar section (Members Area / WGs and Calendar / Calendar - http://www.zedmiba.org/meetings-calendar). more

In accordance with Service Level Agreement signed between ZED-MIBA Forum and IATA, IATA employees and their spouses and children up to 24 yearss of age are eligible for ZED ZH travel. When issuing such tickets, all general ZED rules shall be applied. I.e. the non-interlineable taxes / fees / charges (YQ, YR or Q) must not be collected, child discount shall be applied, minimum length of service (six months) cannot be altered etc. more

No! If any change in the general rules (such as changes of definitions of current eligible persons categories etc.) are voted for by the Members, such changes are applicable to all your existing bilateral concurrences. more

No! When an airline joins ZED-MIBA Forum, the Authorised Representative of the new Member has to individually contact the current Members in order to obtain bilateral concurrences. The new Member is not entitled to issue any ZED / MIBA tickets on other Member’s flights, unless there is a bilateral ZED / MIBA Concurrence in place with such Member(s). more

No, the coupons issued under the ZED and MIBA agreements shall be accepted without any endorsement also by any other ZED / MIBA partner or on a different segment, however, certain provisions must be fulfilled. For more details, see the following documents: more

Yes, unless bilaterally agreed otherwise. Most interline settlement departments prefer to have the same rules for ID tickets as for revenue tickets, so bilateral agreement may not be negotiable. Settlement will be in accordance with the applicable provisions of the Interline Traffic Agreement currently in effect between the parties. more

Check your Internet Explorer version. If you are using Internet Explorer version 6 or lower, the ZMF website will be slow. Thus, you can either require upgrade of the Internet Explorer version from your in-house IT department or try Firefox Mozilla instead Internet Explorer to acces the ZMF website. more

If you forgot the login for the ZMF website,  please contact the MSC (Member Service Centre) at or . more

If you forgot the password for the ZMF website, open the website and click on the “Forgotten password” option located under the login and password boxes (upper right corner of the website): more

Switchboard is a public website where all airlines' employees can find listing and other ID travel related information for travel on other Member airlines' flights. It is a source of information about listing procedures, embargoes, dress code, excluded / included flights, check-in process and other important data. more

IDxxS1 as the key is the ticketing / employing airline. If the ticketing airline is at the same time the employing airline (i.e. the ticket is issued on selfticketing basis),  then the indicator must be “S“. If the ticketing airline is not the employing airline (i.e. your airline issues a ticket for another airline employee over your network), the indicator must be “B“. more